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Built around how European travel trade actually works.

Predictable commercials. Real account management. Inventory you can sell with confidence. Here is what a partnership with Mokan B2B looks like in practical terms.

What partners get

The unglamorous things that make programmes run.

Marketing teams love testimonials. Operations teams love clarity on rates, cancellation policy and who picks up the phone at 02:00. We optimise for the second.

Annual rate sheet

One PDF covering every service, with surcharge calendar baked in. Reissued at most twice per year usually once.

Named Account Manager

Your AM owns the relationship end-to-end. Replies within one business day during European hours, escalations any hour.

Hotel allotments

Negotiated allotments at partner hotels across Istanbul 4-star, 5-star and boutique categories released on agreed cut-offs.

FAM trip invitations

Quarterly familiarisation trips for contracted partners. Product, venues, vehicles, restaurants you ride along, take photos, ask hard questions.

Credit terms

30-day credit available from tier 2 onward, multi-currency settlement (EUR, USD, GBP, TRY), consolidated monthly invoicing.

Booking channels

Take your bookings via dedicated email, our ops portal (in beta) or direct system integration for partners with API capacity.

Commission structure

Four tiers, transparent thresholds, no surprise renegotiations.

Tier is set at contracting based on declared annual volume, with an automatic review at twelve months. Exact commission percentages depend on service mix and are confirmed in your partner agreement.

Tier 01 · Bronze
Up to 500 paxannual passenger movements
  • Base partner commission
  • Email-based booking channel
  • Quarterly rate review
  • Standard cancellation policy
  • Prepayment terms
Tier 03 · Gold
2,000 - 7,500 paxannual passenger movements
  • Premium commission band
  • Dedicated reservations line
  • 45-day credit terms
  • Priority allotments
  • Co-branded marketing assets
Tier 04 · Platinum
7,500+ paxannual passenger movements
  • Top-tier commission band
  • Senior AM + ops lead
  • Bespoke credit terms
  • Guaranteed allotments
  • API / system integration

Override bonuses available on year-on-year growth. MICE and yacht charters quoted on a per-event basis and excluded from tier volume calculation.

Discuss your tier
How we compare

A local DMC vs a global aggregator for an Istanbul programme.

We are not claiming aggregators have no place. Some agencies use them well. We are saying this is what changes when ground operations actually sit in Istanbul.

Capability
Global aggregator
Mokan B2B
Operations base
Where the people physically are
Multi-country call centre
Inside Istanbul Airport terminal
Escalation at 02:00
Diverted flight, missed transfer
Ticket queue, response in business hours
Live dispatcher answers within minutes
Commission transparency
Variable, dynamic pricing
Published tier with annual review
Vehicle accountability
Sub-contracted, varies by route
Own + vetted partner fleet, named drivers
Custom programmes
Standard SKU catalogue
Built around your itinerary
FAM trips & relationship
Webinar invitations
Quarterly in-person hosting in Istanbul
"We moved our entire Istanbul ground product to Mokan after a chaotic season with a global handler. The difference isn't marketing it's that someone answers the phone and the vehicle is at the kerb."
Programme Director · Central European tour operator testimonial used with permission, identity withheld at partner request

Let's price your first programme.

Send your agency profile and target volume. You'll have a rate sheet and proposed tier within five working days.