Terms of Service

Last updated: 17 May 2026
Operator: Mokan Tur Turizm Travel Agency · TÜRSAB Doc. No. 10997
Contact: [email protected]

1. About these terms

These Terms of Service ("Terms") govern your access to and use of the website operated at getmokan.com (the "Site") by Mokan Tur Turizm Travel Agency ("Mokan", "we", "us"). By accessing the Site you agree to be bound by these Terms. If you do not agree, please discontinue use.

These Terms govern website use only. Paid travel and ground-service contracts between Mokan and partner agencies are governed by a separate signed Partner Agreement, which prevails over these Terms to the extent of any conflict.

2. Acceptable use

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Site to send unsolicited commercial communications
• Attempt to gain unauthorised access to any part of the Site or its underlying systems
• Scrape, harvest or systematically download Site content beyond normal browsing
• Upload malicious code or attempt to disrupt Site availability
• Misrepresent your identity or your authority to act on behalf of an agency
• Reproduce Site content in a manner that suggests Mokan endorses your business

3. Partner accounts and access

If your agency is granted access to restricted partner areas (rate sheets, ops portal, allotment management), the access credentials are issued under your Partner Agreement and remain confidential to your agency. You are responsible for maintaining the confidentiality of credentials and for activity conducted under them.

4. Intellectual property

All Site content including text, graphics, logos, photographs, articles and design elements is owned by Mokan Tur Turizm Travel Agency or licensed to us, and is protected by Turkish and international copyright and trademark laws.

Contracted partners are granted a limited, non-exclusive, revocable licence to use specific marketing assets we provide (where applicable) for the sole purpose of marketing services contracted from Mokan. Any other use requires our prior written consent.

The "getmokan" and "Mokan Travel" names and associated marks are trademarks of our group. Use without authorisation is prohibited.

5. User-submitted content

When you submit information via website forms (partnership requests, contact messages), you confirm that the information is accurate and that you have authority to provide it. We process submissions in accordance with our Privacy Policy.

We may reproduce anonymised testimonials and partner quotes only with your explicit written permission.

6. Disclaimers

The Site is provided on an "as is" and "as available" basis. We make reasonable efforts to keep information current, but:

• Rates and inventory shown on the Site are indicative only. Binding rates are issued in your contracted rate sheet.
• Blog content reflects industry observation at the time of publication and is not a substitute for professional advice.
• We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of liability

To the maximum extent permitted by applicable law, Mokan, its directors, employees and contractors shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of your access to or use of the Site, including loss of profit, revenue, business opportunity or data.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, or any liability which by law cannot be excluded.

8. Third-party links and services

The Site may contain links to third-party websites (including our consumer brand mokantravel.com, social media platforms, mapping services). We are not responsible for the content, policies or practices of third-party sites, and inclusion of a link does not imply endorsement.

9. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Istanbul, Türkiye, except where applicable consumer-protection or mandatory partner-jurisdiction law provides otherwise.

10. Changes to these terms

We may update these Terms from time to time. The current version is identified by the "Last updated" date at the top. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

These Terms of Service are the master version. Translations may be added for convenience. In case of conflict, the English version governs unless local law requires otherwise.