EN | TR | RU

Airport Transfers IST & SAW

Meet-and-greet at both Istanbul airports, sedan to 49-seater coach, real-time flight monitoring and end-to-end visibility for your dispatch team. The most-used service in every European partner programme we run.

Overview

Two airports. One ops desk.

Istanbul has two international airports Istanbul Airport (IST), one of Europe's largest hubs in Arnavutköy on the European side, and Sabiha Gökçen (SAW) on the Asian side. Most European routings land at IST; some low-cost and connecting traffic lands at SAW. We staff both, on rotation, with permanent supervisors and partner-facing dispatchers.

  • Permanent terminal office at IST
  • SAW supervisor team and partner-fleet
  • SIC seat-in-coach and private vehicle options
  • English, German, French, Spanish, Russian, Arabic and more on the kerb
Two airports. One ops desk.
Two service models

SIC seat-in-coach vs Private transfer.

Both contracted, both reliable, very different commercials. We help your product team pick the right one per route and per client profile.

SIC Seat-in-Coach

Scheduled shared shuttle service running through partner hotel zones. The cost-effective choice for budget FIT, solo travellers, and price-sensitive shoulder-season programmes.

  • Pre-set kerbside meeting points
  • Hourly scheduled departures
  • Per-passenger pricing
  • Drop-off across primary hotel zones

Private Transfer

Dedicated vehicle, dedicated driver, named pickup. The default for premium FIT, families, business travellers and any group above six passengers with luggage.

  • Name-board meet-and-greet
  • Vehicle class locked at booking
  • Flat per-vehicle pricing
  • Door-to-door, any address
Fleet

From Mercedes E-Class to 49-seater coach.

Own and vetted-partner vehicles, regularly inspected, with branded uniforms and English-capable drivers. Vehicle photos on rate sheet.

1-3 PAX

Sedan

Mercedes E-Class or equivalent. Two suitcases plus carry-ons.

1-3 PAX

Premium Sedan

Mercedes S-Class. Executive level, leather, refreshments.

4-7 PAX

V-Class / Vito

Mercedes V-Class minivan. Families, small VIP groups, plenty of luggage.

8-16 PAX

Sprinter / Midibus

Mercedes Sprinter or 16-seater. Small group transfers and city tours.

17-30 PAX

30-Seater

Standard tour-spec coach with luggage hold and on-board mic.

31-49 PAX

49-Seater Coach

Full-spec touring coach with reclining seats, A/C, USB charging, microphone.

1-3 PAX

Armoured / Security

Subject to availability. Trained security driver, lead-car/rear-car optional.

+

Luggage truck

Separate luggage vehicle for series groups with heavy baggage volumes.

A real transfer, hour by hour

What we actually do on the day.

Below is the standard operational timeline for a private transfer at IST. SAW follows the same pattern with adjusted travel times.

Times shown relative to scheduled flight landing time (T-0).

T -4h
Flight checkOps desk verifies inbound flight ETA on airline / airport feed; alerts dispatcher if delayed beyond 30 minutes.
T -90m
Driver dispatchDriver receives passenger details, vehicle assignment, terminal and exit gate via dispatch app.
T -20m
Greeting team in placeName-board greeter at scheduled arrivals exit. WhatsApp template sent to passenger with greeter photo and meeting point.
T 0
LandingLive flight feed updates dispatcher in real time; vehicle moves to kerbside ready position.
T +25m
Meet & greetPassenger met inside terminal; luggage assistance; multilingual hand-off.
T +45m
Departure to hotelVehicle leaves kerb; partner receives WhatsApp confirmation with vehicle plate and ETA.
T +130m
Drop-off confirmationHotel arrival confirmed in partner channel; trip closed in ops system.
What's included

Standard inclusions on every private transfer.

Name-board pickup

Personalised greeting at scheduled arrivals exit. Greeter photo sent to passenger pre-arrival.

Live flight monitoring

Automatic re-scheduling on flight delay or diversion no extra cost up to 2 hours.

Bottled water on board

Complimentary water for every passenger, multilingual welcome briefing optional.

WhatsApp channel

Partner and passenger receive driver name, vehicle plate, photo and live updates.

All tolls & parking

Highway tolls, airport parking and access fees included in the quoted rate.

Multilingual driver

English-capable drivers on default; specific language requests honoured subject to notice.

Get transfer rates per vehicle class.

Request our rate sheet IST and SAW, both SIC and private, all vehicle categories.